"The five steps in teaching an employee new skills are preparation, explanation, showing, observation and supervision"
About this Quote
Barton’s line reads like a tidy checklist, but its real punch is ideological: work can be engineered, and people can be engineered with it. The sequence is telling. “Preparation” comes first, not “curiosity” or “need,” implying the manager sets the stage before the employee even enters the story. “Explanation” and “showing” follow, a one-two of narrative and demonstration that frames knowledge as something transferred downward, not discovered sideways. Only then do we get “observation,” where the employee finally becomes visible as a performer rather than a receptacle. “Supervision” closes the loop, reaffirming that mastery is validated by oversight.
The subtext is early-20th-century managerial confidence: skills aren’t mysterious; they’re reproducible. Barton, an advertising titan and business writer in an era enamored with efficiency and “scientific” management, offers a humanized Taylorism. Instead of stopwatches and quotas, you get pedagogy: a method that feels supportive while still consolidating authority. It’s training as a soft form of control, where structure is sold as care.
Why it works is its calm inevitability. The five nouns march forward with procedural clarity, making the process feel universal and morally neutral. That’s the rhetorical trick: by presenting supervision as simply the last step, Barton normalizes surveillance as the natural companion to learning. The quote doesn’t just teach employees new skills; it teaches managers to see people as systems that can be tuned, monitored, and improved.
The subtext is early-20th-century managerial confidence: skills aren’t mysterious; they’re reproducible. Barton, an advertising titan and business writer in an era enamored with efficiency and “scientific” management, offers a humanized Taylorism. Instead of stopwatches and quotas, you get pedagogy: a method that feels supportive while still consolidating authority. It’s training as a soft form of control, where structure is sold as care.
Why it works is its calm inevitability. The five nouns march forward with procedural clarity, making the process feel universal and morally neutral. That’s the rhetorical trick: by presenting supervision as simply the last step, Barton normalizes surveillance as the natural companion to learning. The quote doesn’t just teach employees new skills; it teaches managers to see people as systems that can be tuned, monitored, and improved.
Quote Details
| Topic | Teaching |
|---|---|
| Source | Help us find the source |
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