"The insurance industry communicates through codes and check-off boxes. If there's no check-off box for you, you don't exist"
About this Quote
The line “If there’s no check-off box for you, you don’t exist” lands because it’s both metaphor and operational truth. In bureaucracies, recognition is conditional: you’re legible only insofar as you fit prewritten categories. Anything atypical - a rare disease, a nonstandard treatment plan, a complicated mental health case, a family structure that doesn’t match the form - becomes not merely “harder” but effectively invisible. Anderson’s subtext is a warning about power: insurers don’t just pay claims; they shape the boundaries of the possible by defining the menu of acceptable narratives.
Context matters. Anderson built a career on exposing the quiet mechanics of institutional abuse, and this quote comes from that muckraking tradition: the cruelty isn’t a villain twirling a mustache, it’s a workflow. The genius of the phrasing is its deadpan simplicity. He doesn’t argue that the industry is heartless; he shows how heartlessness can be automated. The check box becomes a stand-in for a broader American bargain: we trade nuance for efficiency, then act surprised when people fall through the cracks.
Quote Details
| Topic | Equality |
|---|---|
| Source | Help us find the source |
| Cite |
Citation Formats
APA Style (7th ed.)
Anderson, Jack. (2026, January 16). The insurance industry communicates through codes and check-off boxes. If there's no check-off box for you, you don't exist. FixQuotes. https://fixquotes.com/quotes/the-insurance-industry-communicates-through-codes-112002/
Chicago Style
Anderson, Jack. "The insurance industry communicates through codes and check-off boxes. If there's no check-off box for you, you don't exist." FixQuotes. January 16, 2026. https://fixquotes.com/quotes/the-insurance-industry-communicates-through-codes-112002/.
MLA Style (9th ed.)
"The insurance industry communicates through codes and check-off boxes. If there's no check-off box for you, you don't exist." FixQuotes, 16 Jan. 2026, https://fixquotes.com/quotes/the-insurance-industry-communicates-through-codes-112002/. Accessed 18 Feb. 2026.


