"The number one benefit of information technology is that it empowers people to do what they want to do. It lets people be creative. It lets people be productive. It lets people learn things they didn't think they could learn before, and so in a sense it is all about potential"
About this Quote
The rhetoric is classic late-’90s/early-2000s Microsoft: a cascade of simple verbs - “do,” “create,” “be productive,” “learn” - that turns the computer from a commodity into a moral instrument. It’s not “IT helps companies run better”; it “empowers people.” That emphasis quietly blurs the line between what users want and what a platform nudges them to want. “It lets people…” is doing a lot of work, implying the technology is an enabling partner rather than a gatekeeper with terms of service, defaults, and ecosystems.
Context matters. Ballmer’s Microsoft era lived inside two pressures: the optimism of the digital boom (computers as upward mobility machines) and the scrutiny of antitrust politics (Microsoft as too powerful). Talking about “potential” is a way to make scale sound benevolent. If your software is the route to creativity and learning, then dominance looks less like control and more like infrastructure.
The subtext is faith - not in any specific product, but in the idea that more computing inevitably equals more human flourishing. It’s a powerful promise, and also a tidy way to avoid the messier questions: who gets access, who gets tracked, and who decides what “productive” even means.
Quote Details
| Topic | Technology |
|---|---|
| Source | Steve Ballmer — quotation as listed on the Steve Ballmer Wikiquote page (exact primary source not specified). |
| Cite | Cite this Quote |
Citation Formats
APA Style (7th ed.)
Ballmer, Steve. (2026, January 14). The number one benefit of information technology is that it empowers people to do what they want to do. It lets people be creative. It lets people be productive. It lets people learn things they didn't think they could learn before, and so in a sense it is all about potential. FixQuotes. https://fixquotes.com/quotes/the-number-one-benefit-of-information-technology-107394/
Chicago Style
Ballmer, Steve. "The number one benefit of information technology is that it empowers people to do what they want to do. It lets people be creative. It lets people be productive. It lets people learn things they didn't think they could learn before, and so in a sense it is all about potential." FixQuotes. January 14, 2026. https://fixquotes.com/quotes/the-number-one-benefit-of-information-technology-107394/.
MLA Style (9th ed.)
"The number one benefit of information technology is that it empowers people to do what they want to do. It lets people be creative. It lets people be productive. It lets people learn things they didn't think they could learn before, and so in a sense it is all about potential." FixQuotes, 14 Jan. 2026, https://fixquotes.com/quotes/the-number-one-benefit-of-information-technology-107394/. Accessed 4 Feb. 2026.





