"The point is that you want to have a system that is responsive"
About this Quote
“System” is the slippery, power-packed word. It can mean an operating system, a network, an organization, even a whole product ecosystem. Joy’s subtext is that complexity is inevitable, so legitimacy comes from how gracefully that complexity answers back. Responsiveness is not just speed; it’s attentiveness. A responsive system acknowledges the user, the market, the unexpected edge case, the outage at 3 a.m. It’s a moral claim disguised as an engineering requirement: the system should behave as if someone is listening.
The line also signals a distinctly business-minded reframing of technical excellence. Reliability and correctness matter, but responsiveness is what people feel. It’s the difference between a platform that intimidates and one that invites; between bureaucracy and feedback loop. Joy’s intent is pragmatic: build architectures and institutions that can adapt without collapsing, because the real competitor isn’t another company, it’s change itself.
Quote Details
| Topic | Technology |
|---|---|
| Source | Help us find the source |
| Cite | Cite this Quote |
Citation Formats
APA Style (7th ed.)
Joy, Bill. (2026, January 17). The point is that you want to have a system that is responsive. FixQuotes. https://fixquotes.com/quotes/the-point-is-that-you-want-to-have-a-system-that-74872/
Chicago Style
Joy, Bill. "The point is that you want to have a system that is responsive." FixQuotes. January 17, 2026. https://fixquotes.com/quotes/the-point-is-that-you-want-to-have-a-system-that-74872/.
MLA Style (9th ed.)
"The point is that you want to have a system that is responsive." FixQuotes, 17 Jan. 2026, https://fixquotes.com/quotes/the-point-is-that-you-want-to-have-a-system-that-74872/. Accessed 4 Feb. 2026.






