"The power of social media is it forces necessary change"
About this Quote
The subtext is the rebranding of accountability as a platform feature. In Qualman’s world, institutions don’t reform because they’re persuaded; they reform because exposure is now cheap and permanent. Social media collapses the lag between wrongdoing and consequence. A complaint can become a movement before a PR team finishes drafting “We hear you.” That’s the context: a decade-plus of scandals surfaced by phones, hashtags that professionalize grief, and brands discovering that “staying out of it” is itself a stance.
What makes the line work is how it flatters the user. It suggests that posting, sharing, and amplifying aren’t just noise; they’re levers history responds to. It’s an optimistic story people want to inhabit. The tension, of course, is what the quote sidesteps: “necessary” is contested, and “forced” change can be righteous reform or algorithmic mob rule. Qualman’s intent is evangelistic - to sell social media as a net social corrective - by smoothing over that ambiguity and letting momentum masquerade as mandate.
Quote Details
| Topic | Internet |
|---|---|
| Source | Later attribution: Salesmanship (Wilfred Rachan, 2016) modern compilationISBN: 9781490771151 · ID: 6hHOCwAAQBAJ
Evidence:
... The power of social media is it forces necessary change. —Erik Qualman For those of us in sales before the year 2000, you will remember there were only F2F (Face to Face) sales. From year 2000 onward, social media really took a hold on ... |
| Cite |
Citation Formats
APA Style (7th ed.)
Qualman, Erik. (2026, February 9). The power of social media is it forces necessary change. FixQuotes. https://fixquotes.com/quotes/the-power-of-social-media-is-it-forces-necessary-74449/
Chicago Style
Qualman, Erik. "The power of social media is it forces necessary change." FixQuotes. February 9, 2026. https://fixquotes.com/quotes/the-power-of-social-media-is-it-forces-necessary-74449/.
MLA Style (9th ed.)
"The power of social media is it forces necessary change." FixQuotes, 9 Feb. 2026, https://fixquotes.com/quotes/the-power-of-social-media-is-it-forces-necessary-74449/. Accessed 19 Feb. 2026.


