"The public don't know what they want; it's my job to tell them"
About this Quote
The kicker is the second clause: "it's my job to tell them". Issigonis frames design as authorship, not service work. The subtext is that good design is a form of leadership - sometimes even coercion - because constraints, taste, and engineering reality require decisions most users can't (and shouldn't have to) make. It's a rebuke to focus-group culture, to the idea that if you just average enough opinions you get truth. You mostly get beige.
Context matters: Issigonis is the mind behind the Mini, a car that arrived as an answer to postwar scarcity and urban crowding, not as a wish list compiled from motorists. The Mini worked because it imposed a vision: transverse engine, compact footprint, maximum interior space. Those are not "wants" in the abstract; they're trade-offs rendered invisible by elegant layout.
There's also a warning embedded in his certainty. When a designer "tells" the public what it wants, the line between vision and paternalism gets thin. Great design earns its authority by being right in retrospect: it makes your life feel obvious only after it's been rearranged.
Quote Details
| Topic | Marketing |
|---|---|
| Source | Help us find the source |
| Cite |
Citation Formats
APA Style (7th ed.)
Issigonis, Alec. (2026, January 15). The public don't know what they want; it's my job to tell them. FixQuotes. https://fixquotes.com/quotes/the-public-dont-know-what-they-want-its-my-job-to-38201/
Chicago Style
Issigonis, Alec. "The public don't know what they want; it's my job to tell them." FixQuotes. January 15, 2026. https://fixquotes.com/quotes/the-public-dont-know-what-they-want-its-my-job-to-38201/.
MLA Style (9th ed.)
"The public don't know what they want; it's my job to tell them." FixQuotes, 15 Jan. 2026, https://fixquotes.com/quotes/the-public-dont-know-what-they-want-its-my-job-to-38201/. Accessed 12 Feb. 2026.






