"There are going to be some people who never want Wal-Mart. That's OK"
About this Quote
Lee Scott’s line lands because it’s disarmingly permissive while quietly asserting inevitability. “There are going to be” frames resistance as a fixed, almost natural phenomenon - like weather, not politics. It’s a rhetorical move that drains heat from criticism. People who “never want Wal-Mart” aren’t opponents raising arguments about labor, wages, zoning, or the hollowing-out of Main Street; they’re simply a demographic preference, a lifestyle choice. The company doesn’t need to answer them. It just needs to outscale them.
“That’s OK” is doing even more work. It projects calm confidence, a posture of corporate tolerance. But it also contains a subtle shrug: their disapproval is noted and filed under nonthreatening. In context - the 2000s era when Wal-Mart became a symbol of globalization’s blunt force (low prices paired with anxieties about worker treatment, local businesses, and supply-chain ethics) - the line reads like strategic reputational judo. Don’t fight the critique; domesticate it.
The intent isn’t to concede ground so much as to redefine the battlefield. Wal-Mart becomes a neutral option in a marketplace of choices, not a dominant force reshaping communities. Scott’s sentence is a miniature PR philosophy: de-escalate, normalize, keep expanding. When you’re big enough, dissent can be treated as a niche.
Quote Details
| Topic | Customer Service |
|---|---|
| Source | Help us find the source |
| Cite |
Citation Formats
APA Style (7th ed.)
Scott, Lee. (2026, January 16). There are going to be some people who never want Wal-Mart. That's OK. FixQuotes. https://fixquotes.com/quotes/there-are-going-to-be-some-people-who-never-want-87322/
Chicago Style
Scott, Lee. "There are going to be some people who never want Wal-Mart. That's OK." FixQuotes. January 16, 2026. https://fixquotes.com/quotes/there-are-going-to-be-some-people-who-never-want-87322/.
MLA Style (9th ed.)
"There are going to be some people who never want Wal-Mart. That's OK." FixQuotes, 16 Jan. 2026, https://fixquotes.com/quotes/there-are-going-to-be-some-people-who-never-want-87322/. Accessed 22 Feb. 2026.

