"This is our commitment to users and the people who use our service, is that Facebook's a free service. It's free now. It will always be free. We make money through having advertisements and things like that"
About this Quote
The intent is reassurance at a moment when a fast-growing platform needed trust more than revenue. Early social networks felt precarious: one redesign, one paywall, and users could bolt. By framing Facebook as a public utility rather than a company, Zuckerberg speaks in the language of entitlement and permanence, trying to turn habitual use into something like citizenship.
The subtext sits in the breezy “advertisements and things like that.” That casual tag deflects from what “ads” actually require: sustained attention, detailed targeting, and the continuous extraction of behavioral data. “Free” is the headline; “you pay with surveillance” is the fine print. It also subtly narrows the definition of cost to money, not privacy, time, or emotional bandwidth.
Context matters because this line comes from a pre-Cambridge Analytica era when Silicon Valley could still sell optimism as a business strategy. It’s a founder staking moral ground while quietly normalizing an exchange users didn’t fully understand. The genius of the rhetoric is its simplicity: by making “free” the core identity, any future critique can be cast as an attack on access itself, not on the invisible bill being run up in the background.
Quote Details
| Topic | Business |
|---|---|
| Source | Help us find the source |
| Cite |
Citation Formats
APA Style (7th ed.)
Zuckerberg, Mark. (2026, January 15). This is our commitment to users and the people who use our service, is that Facebook's a free service. It's free now. It will always be free. We make money through having advertisements and things like that. FixQuotes. https://fixquotes.com/quotes/this-is-our-commitment-to-users-and-the-people-172698/
Chicago Style
Zuckerberg, Mark. "This is our commitment to users and the people who use our service, is that Facebook's a free service. It's free now. It will always be free. We make money through having advertisements and things like that." FixQuotes. January 15, 2026. https://fixquotes.com/quotes/this-is-our-commitment-to-users-and-the-people-172698/.
MLA Style (9th ed.)
"This is our commitment to users and the people who use our service, is that Facebook's a free service. It's free now. It will always be free. We make money through having advertisements and things like that." FixQuotes, 15 Jan. 2026, https://fixquotes.com/quotes/this-is-our-commitment-to-users-and-the-people-172698/. Accessed 12 Feb. 2026.






