Famous quote by David Neeleman

"What you can't buy is the loyalty that comes through our dedicated crewmembers"

About this Quote

David Neeleman, a popular figure in the air travel market and the creator of several airline companies, consisting of JetBlue Airways, highlights an extensive, typically underappreciated aspect of company management in his quote: "What you can't buy is the loyalty that comes through our dedicated crewmembers". This declaration highlights the intrinsic worth of workforce loyalty, highlighting that it goes beyond monetary transactions and is rooted in much deeper, more intricate human interactions and organizational culture.

In the business world, purchasing machinery, technology, or even personnels is reasonably simple-- as these can be quantified and bought. However, commitment is an abstract, qualitative property that can not be gotten straight through monetary means. It should be cultivated through constant, authentic efforts that promote a supportive and interesting workplace. Neeleman's statement acknowledges that commitment is an item of commitment, respect, acknowledgment, and mutual trust between a company and its staff members.

A dedicated team forms the backbone of any effective business, especially in customer-facing markets like aviation, where frontline staff members directly form a company's brand and client experience. Crewmembers who feel truly valued and part of the business are more likely to embody its worths, go above and beyond in their roles, and add to long-term success. Their commitment leads to reduce turnover rates, higher morale, and improved client complete satisfaction, which are invaluable benefits in a competitive market.

Eventually, Neeleman is pointing to the concept that a really successful company can not simply rely on transactional relationships. Rather, it needs to aim to construct a community where employees feel a personal commitment to the company's mission and are motivated to contribute their finest. This type of loyalty results in a devoted workforce that can not be easily reproduced or changed, offering a sustainable one-upmanship that money alone can not secure.

About the Author

Brazil Flag This quote is written / told by David Neeleman somewhere between October 16, 1959 and today. He/she was a famous Businessman from Brazil. The author also have 24 other quotes.
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