"When people use your brand name as a verb, that is remarkable"
About this Quote
Whitman, a CEO who helped steer eBay from scrappy marketplace to mainstream infrastructure, is speaking from a late-90s/2000s worldview where the biggest win wasn’t a good quarter, it was cultural default status. In that era, tech brands weren’t content to sell tools; they wanted to own categories. The remark captures the holy grail of network effects: once language does your marketing, users recruit other users automatically. A verb implies repeatability and ease. It says, “This is the standard way people do this now.”
There’s a sly subtext, too: verb-ification flatters the company while quietly erasing everyone else. If you “Google,” rival search engines become a footnote. If you “Xerox,” the machine brand becomes the act. It’s also precarious. Lawyers know that turning into a verb can slide into genericide, where dominance weakens the trademark. Whitman frames it as “remarkable,” but she’s really describing a rare, brittle form of cultural capture: when a business briefly convinces the public that its identity and the action itself are the same thing.
Quote Details
| Topic | Marketing |
|---|---|
| Source | Help us find the source |
| Cite |
Citation Formats
APA Style (7th ed.)
Whitman, Meg. (2026, January 15). When people use your brand name as a verb, that is remarkable. FixQuotes. https://fixquotes.com/quotes/when-people-use-your-brand-name-as-a-verb-that-is-156844/
Chicago Style
Whitman, Meg. "When people use your brand name as a verb, that is remarkable." FixQuotes. January 15, 2026. https://fixquotes.com/quotes/when-people-use-your-brand-name-as-a-verb-that-is-156844/.
MLA Style (9th ed.)
"When people use your brand name as a verb, that is remarkable." FixQuotes, 15 Jan. 2026, https://fixquotes.com/quotes/when-people-use-your-brand-name-as-a-verb-that-is-156844/. Accessed 12 Feb. 2026.



