"When producers want to know what the public wants, they graph it as curves. When they want to tell the public what to get, they say it in curves"
About this Quote
The intent is to expose a bait-and-switch at the heart of mass culture: feedback becomes a pretext for control. Subtextually, he’s mocking the idea that culture industries are democratic because they track preferences. The graph implies objectivity and consent; the curve implies seduction and asymmetrical power. One “curve” flatters us as rational agents; the other treats us as creatures steered by attraction, rhythm, and repetition.
Context matters: McLuhan wrote in the long shadow of postwar advertising, television’s rise, and the growing authority of social science to legitimize corporate decisions. His broader claim - “the medium is the message” - hums underneath. The point isn’t that producers lie about what people want; it’s that the tools of communication rearrange wanting itself. Even the joke carries a warning: once desire is a design problem, the public’s role shrinks from citizen to target, from participant to pattern.
Quote Details
| Topic | Marketing |
|---|---|
| Source | Help us find the source |
| Cite |
Citation Formats
APA Style (7th ed.)
McLuhan, Marshall. (2026, January 18). When producers want to know what the public wants, they graph it as curves. When they want to tell the public what to get, they say it in curves. FixQuotes. https://fixquotes.com/quotes/when-producers-want-to-know-what-the-public-wants-9096/
Chicago Style
McLuhan, Marshall. "When producers want to know what the public wants, they graph it as curves. When they want to tell the public what to get, they say it in curves." FixQuotes. January 18, 2026. https://fixquotes.com/quotes/when-producers-want-to-know-what-the-public-wants-9096/.
MLA Style (9th ed.)
"When producers want to know what the public wants, they graph it as curves. When they want to tell the public what to get, they say it in curves." FixQuotes, 18 Jan. 2026, https://fixquotes.com/quotes/when-producers-want-to-know-what-the-public-wants-9096/. Accessed 13 Feb. 2026.







