"With the growing reliance on social media, we no longer search for news, or the products and services we wish to buy. Instead they are being pushed to us by friends, acquaintances and business colleagues"
About this Quote
Qualman is diagnosing a quiet power shift: the internet didn’t just change what we know, it changed how knowledge reaches us. The old model imagined an active consumer and citizen - searching, comparing, choosing. His sentence flips that posture. We’re no longer hunters of information; we’re receivers in a feed, and that feed arrives pre-sorted by the people around us and the platforms that amplify them.
The intent isn’t to dunk on social media so much as to name its defining mechanic: distribution by social proof. “Pushed to us” carries the faint menace of coercion, but the real bite is in the human pipeline he lists: “friends, acquaintances and business colleagues.” News and commerce now travel through relationships, not institutions. That sounds cozy until you notice what gets smuggled in with it: pressure to conform, reputational signaling, and the blur between recommendation and marketing. A friend’s share can function like an editorial endorsement; a colleague’s repost can feel like workplace consensus. The trust we extend to people becomes the delivery system for persuasion.
Context matters here: Qualman rose with the early-2010s wave of social media optimism and corporate adoption, when “word of mouth” got rebranded as scalable strategy. This line captures the hinge moment when search (intent-driven) began ceding ground to feed (attention-driven). The subtext is less “you’re lazy now” than “your choices are being curated for you,” and that curation is social, algorithmic, and commercial all at once.
The intent isn’t to dunk on social media so much as to name its defining mechanic: distribution by social proof. “Pushed to us” carries the faint menace of coercion, but the real bite is in the human pipeline he lists: “friends, acquaintances and business colleagues.” News and commerce now travel through relationships, not institutions. That sounds cozy until you notice what gets smuggled in with it: pressure to conform, reputational signaling, and the blur between recommendation and marketing. A friend’s share can function like an editorial endorsement; a colleague’s repost can feel like workplace consensus. The trust we extend to people becomes the delivery system for persuasion.
Context matters here: Qualman rose with the early-2010s wave of social media optimism and corporate adoption, when “word of mouth” got rebranded as scalable strategy. This line captures the hinge moment when search (intent-driven) began ceding ground to feed (attention-driven). The subtext is less “you’re lazy now” than “your choices are being curated for you,” and that curation is social, algorithmic, and commercial all at once.
Quote Details
| Topic | Marketing |
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