"You come to work because the office is a resource: The office is a place where you can meet with other people, and the office has libraries of books and information on CD-ROM that might help you with your work"
About this Quote
Chiat’s line reads like a time capsule from the brief moment when “workplace culture” still meant the workplace itself: a physical hub where knowledge and people were scarce enough to justify commuting. The intent is managerial and pragmatic. He’s making the office sound less like a boss’s surveillance box and more like shared infrastructure: come in because it gives you tools you can’t easily replicate alone.
The subtext, though, is classic Jay Chiat: selling an ideology of creativity disguised as logistics. This is the adman’s move - reframe an obligation as an opportunity, then let employees internalize it as their own choice. By calling the office a “resource,” he implicitly counters the idea that workers might be just as productive elsewhere. The argument isn’t “we need you here”; it’s “you’ll need us here.” That’s softer, but it’s still control.
Context matters. Chiat was a high-profile evangelist of the late-20th-century “new office” - open plans, collaboration, friction-as-innovation. The specifics are almost comical now: “libraries of books” and “information on CD-ROM.” That detail betrays an era when access to information was centralized and physical, when the corporate building doubled as your search engine, your broadband, your meeting platform.
Today, the line lands with unintended irony. The resources have migrated to the cloud; what’s left is the human argument. Strip away the CD-ROM nostalgia and the quote becomes a thesis about why offices survive at all: not as factories for individual output, but as stages for collaboration, persuasion, and cultural glue.
The subtext, though, is classic Jay Chiat: selling an ideology of creativity disguised as logistics. This is the adman’s move - reframe an obligation as an opportunity, then let employees internalize it as their own choice. By calling the office a “resource,” he implicitly counters the idea that workers might be just as productive elsewhere. The argument isn’t “we need you here”; it’s “you’ll need us here.” That’s softer, but it’s still control.
Context matters. Chiat was a high-profile evangelist of the late-20th-century “new office” - open plans, collaboration, friction-as-innovation. The specifics are almost comical now: “libraries of books” and “information on CD-ROM.” That detail betrays an era when access to information was centralized and physical, when the corporate building doubled as your search engine, your broadband, your meeting platform.
Today, the line lands with unintended irony. The resources have migrated to the cloud; what’s left is the human argument. Strip away the CD-ROM nostalgia and the quote becomes a thesis about why offices survive at all: not as factories for individual output, but as stages for collaboration, persuasion, and cultural glue.
Quote Details
| Topic | Work |
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