"You then get into a period a few years ago, where a lot of external factors that we didn't have anything to do with did hit, and some of them at the same time... devaluations, weak economies, you name it, in various parts of the world"

Jim Cantalupo is describing an amount of time a few years ago when the business he was leading was affected by external aspects that ran out their control. These external elements included currency declines and weak economies in numerous parts of the world. This had a negative impact on the business, as it was unable to manage these external elements. This quote highlights the significance of knowing external elements and their possible effect on an organization. It likewise functions as a suggestion that businesses should be prepared to face unanticipated difficulties and have the ability to adjust to altering conditions. By understanding the external environment, organizations can be much better prepared to deal with any prospective risks and benefit from any chances that might emerge.