"We made some mistakes. We had some managers we didn't like and had to get rid of, and that cost some money. Stuff like that. But overall, we did really well"

Robby Krieger's quote reflects the truth of running a service. Errors are unavoidable, and in some cases they can be pricey. In this case, it appears that the mistakes were associated with hiring and handling workers. It is most likely that the company had to pay money to eliminate supervisors they didn't like, which is a regrettable however necessary cost of working. In spite of these errors, it appears that the business was still effective overall. This quote is a pointer that mistakes are part of the procedure, which it is possible to still succeed even when errors are made. It is necessary to gain from errors and move forward, and it appears that this business had the ability to do just that.