This quote by Richard Thompson recommends that audiences need to be kept their toes and not be too comfy with the efficiency. It indicates that the audience should be engaged and challenged by the performance, instead of simply passively watching. This could be achieved by presenting unexpected elements or changes to the performance, such as a surprise visitor or an unexpected shift in tone. Keeping the audience off balance can help to keep them engaged and intrigued in the performance, as they are constantly trying to expect what will take place next. It can also assist to produce a more dynamic and amazing atmosphere, as the audience is constantly being amazed and challenged. Ultimately, this quote encourages entertainers to believe outside package and to keep their audiences thinking.
