"Banks have a new image. Now you have 'a friend,' your friendly banker. If the banks are so friendly, how come they chain down the pens?"
About this Quote
The chained pen is perfect comic evidence: small, absurd, undeniable. It’s the physical prop that exposes the lie of branding. Banks, especially in late 20th-century America, were busy softening their public face as they grew larger, more corporate, more fee-driven - a shift that asked customers to feel cared for while the institution quietly optimized for control. King’s line drags that contradiction from the abstract (“trust,” “service”) into the concrete (metal chain, tethered pen), where it becomes impossible to ignore.
There’s also class bite here. The customer is invited in as a “valued client,” but treated like a potential petty criminal the moment they touch the desk. The humor lands because it names a familiar humiliation: being talked to like a partner while being managed like a risk.
King’s intent is less to moralize than to puncture. He uses the smallest, most banal security measure to reveal a bigger truth about American commerce: friendliness is often just a sales strategy, and the chain is the honest part.
Quote Details
| Topic | Witty One-Liners |
|---|---|
| Source | Help us find the source |
| Cite | Cite this Quote |
Citation Formats
APA Style (7th ed.)
King, Alan. (n.d.). Banks have a new image. Now you have 'a friend,' your friendly banker. If the banks are so friendly, how come they chain down the pens? FixQuotes. https://fixquotes.com/quotes/banks-have-a-new-image-now-you-have-a-friend-your-29563/
Chicago Style
King, Alan. "Banks have a new image. Now you have 'a friend,' your friendly banker. If the banks are so friendly, how come they chain down the pens?" FixQuotes. Accessed February 3, 2026. https://fixquotes.com/quotes/banks-have-a-new-image-now-you-have-a-friend-your-29563/.
MLA Style (9th ed.)
"Banks have a new image. Now you have 'a friend,' your friendly banker. If the banks are so friendly, how come they chain down the pens?" FixQuotes, https://fixquotes.com/quotes/banks-have-a-new-image-now-you-have-a-friend-your-29563/. Accessed 3 Feb. 2026.






