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Success Quote by Bernie Ebbers

"I was a pretty good coach and working with marketing was like coaching"

About this Quote

Bernie Ebbers came to corporate leadership with the cadence of a sideline general. Before steering WorldCom through its meteoric rise, he had spent time as a basketball coach, and he carried that sensibility into the boardroom. Marketing, to him, resembled a team sport: the work was less about solitary brilliance than about scheming, motivating, assigning roles, and keeping morale high when the pace quickened. A coach watches the flow of the game, studies competitors, adjusts plays midstream, and keeps players focused on the next possession rather than the last mistake. Marketing asks for the same habits. You scout the market, design a playbook of positioning and messaging, and drill the team until they can execute under pressure. You teach people to read defenses in real time, whether those defenses are rival campaigns, shifting consumer moods, or sudden technological change.

Ebbers built a long-distance telecom empire during a decade when scale and visibility mattered as much as network capacity. Sales and marketing became the engine of expansion, turning acquisitions into coherent narratives customers could believe in. His folksy, hands-on presence functioned like a locker-room speech; he energized teams, demanded hustle, and measured success by the scoreboard of growth and market share. That approach can be powerful. It aligns cross-functional players around common goals and makes speed a virtue.

Yet the coaching metaphor also exposes its limits. A coach obsessed with the score can inadvertently reward short-term gains over sound fundamentals. When targets harden into nonnegotiable outcomes, the pressure on the team can distort judgment. WorldCom’s collapse showed how a culture of relentless winning, absent disciplined accounting and governance, corrodes the very scoreboard it celebrates. The lesson is not to abandon the coach’s playbook but to widen it: pair motivation with truth in metrics, charisma with controls, and the thrill of momentum with the patience to build systems that can endure the full season, not just the fourth quarter.

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TopicMarketing
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I was a pretty good coach and working with marketing was like coaching
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About the Author

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Bernie Ebbers (August 27, 1941 - February 2, 2020) was a Businessman from Canada.

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