"Iron hand in a velvet glove"

This quote, "Iron hand in a velour glove," is typically attributed to Charles V, a Holy Roman Emperor who ruled during the 16th century. It is a metaphor that describes an individual who appears gentle and kind on the outside, however is in fact strong and powerful on the inside. The "iron hand" represents strength and authority, while the "velvet glove" symbolizes gentleness and diplomacy. This expression is typically utilized to explain leaders who have the ability to keep control and authority while also being diplomatic and tactful in their technique. It highlights the significance of balancing strength and generosity in management.