"Our worst comes out when we behave like robots or professionals"

This quote by Fernando Flores talks to the idea that when we act in a robotic or expert manner, we are not being our real selves. We are instead acting in a manner that is expected of us, and not in a way that is authentic to who we are. This can result in us acting in a manner that is not our finest, as we are not being real to ourselves. We might be most likely to act in a manner that is not genuine, or that is not in line with our values. We might likewise be more likely to act in a way that is not respectful of others, or that is not in line with our values. In essence, when we act in a robotic or professional manner, we are not being our best selves, and our worst can come out.