"People who work on the user interface side need to have empathy as a key characteristic. But if you are writing device drivers you don't really need to understand humans so well"

This quote by Andy Hertzfeld speaks to the significance of compassion in particular roles within the tech market. He recommends that those who deal with the user interface side require to have compassion as a key characteristic. This is since they are handling people and require to understand their needs and wants in order to develop an effective product. On the other hand, those who are writing device chauffeurs do not require to comprehend people also, as they are handling machines and not people. This quote highlights the importance of compassion in certain roles within the tech industry, and how it can be a key consider producing effective products. It likewise demonstrates how different functions within the tech industry require different abilities and understanding.