"The other thing I felt was that the philosophical concept behind the experiences also looked like it had been designed by technicians and not by entertainers. I felt I needed to grab hold of it and try and push the envelope as much as I possibly could right now"

This quote by Thomas Dolby talks to the idea that the philosophical principle behind the experiences he was having actually had been designed by professionals, instead of performers. He felt that he required to take control of the situation and press the borders of what was possible. This speaks with the concept that the specialists had developed a framework, but it was up to the entertainers to make it truly special. Dolby was recommending that he needed to take the effort and make the experience as distinct and unforgettable as possible. This quote speaks to the idea that creativity and development are necessary to developing something really special. It likewise talks to the concept that service technicians can supply the structure, but it depends on the entertainers to make it genuinely unique.