"What I try to do is factor in how people use computers, what people's problems are, and how these technologies can get applied to those problems. Then I try to direct the various product groups to act on this information"

John Warnock is highlighting the value of understanding how people use computers and what their issues are in order to develop efficient innovations. He is recommending that the product groups should be directed to act upon this information in order to develop options that are customized to the requirements of the users. This quote highlights the significance of taking into consideration the user experience when developing new technologies. By comprehending the needs of the users, product groups can create solutions that are more effective and efficient. This quote also highlights the significance of partnership in between product groups in order to create the very best possible options. By collaborating, item groups can create innovations that are customized to the requirements of the users and that are more reliable in resolving their issues.