Famous quote by Andrea Jung

"A representative is free delivery; she's a personal beauty consultant. Some people want that high touch"

About this Quote

The quote by Andrea Jung, "A representative is totally free shipment; she's an individual appeal specialist. Some people want that high touch", shows numerous layers of meaning, particularly in the context of direct sales and individual service markets, such as cosmetics.

Andrea Jung, a noteworthy figure in business world, particularly understood for her role as CEO of Avon Products, highlights the distinct value proposal that direct sales representatives bring to the customer experience. In this context, the term "totally free shipment" can be translated both literally and metaphorically. Actually, the representative guarantees that products are easily delivered to the client's doorstep, getting rid of the inconveniences connected with traditional shopping journeys. Metaphorically, this "delivery" also pertains to the shipment of customized service and attention that can not be replicated through impersonal retail deals.

The phrase "she's a personal appeal specialist" highlights the customized and customized service that representatives offer. Unlike a generic sales representative in a store, an individual specialist can supply suggestions that is specifically customized to the customer's unique appeal needs, choices, and difficulties. This sort of individualized attention allows for a deeper connection between the customer and the brand name, promoting trust and client loyalty.

Jung's declaration, "Some individuals desire that high touch", acknowledges that while the market shifts increasingly towards technology-driven convenience, many consumers still crave exceptional personal interaction in their shopping experiences. The term "high touch" refers to the focus on building individual relationships and supplying a remarkable and impactful consumer experience instead of focusing solely on transactional benefit.

In amount, through this quote, Andrea Jung is recording the enduring appeal of the customized and relational approach in organization, underscoring its significance even in an age dominated by technology and automation. She acknowledges that while efficiency and convenience are significant, the human aspect-- embodied by an agent who acts as a personal appeal specialist-- retains its vital worth for those who desire a more intimate and personalized service approach.

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USA Flag This quote is from Andrea Jung. He/she was a famous Businessman from USA. The author also have 12 other quotes.
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