"Customers need to be given control of their own data-not being tied into a certain manufacturer so that when there are problems they are always obliged to go back to them"

This quote by Tim Berners-Lee highlights the value of giving customers manage over their own data. He is suggesting that customers should not be connected to a specific maker, so that when there are problems, they are not obligated to go back to them. This implies that consumers ought to have the freedom to choose which manufacturer they wish to use, and not be locked into one. This would offer clients more control over their data, and permit them to make choices about which manufacturer they wish to utilize. It would likewise give them the ability to switch manufacturers if they are not pleased with the service they are getting. By giving consumers control over their own information, they can make informed decisions about which manufacturer they want to use, and have the freedom to switch if they are not satisfied. This would create a more competitive market, and give clients more choice and control over their data.