"Eliminate numerical quotas, including Management by Objectives"

This quote by W. Edwards Deming is advocating for the removal of mathematical quotas, such as those used in Management by Objectives (MBO). Deming was a distinguished statistician and management consultant who developed the Total Quality Management (TQM) system. He thought that mathematical quotas were too rigid and did not permit the flexibility required to accomplish quality outcomes. He argued that numerical quotas might lead to a concentrate on short-term objectives, instead of long-term goals. He likewise argued that mathematical quotas might lead to an absence of imagination and development, as employees may be too focused on meeting the quota instead of discovering brand-new and much better ways to do things. Deming believed that the best way to accomplish quality results was to concentrate on constant improvement and to utilize feedback from consumers and employees to make essential modifications. He argued that mathematical quotas need to be changed with a system that encourages creativity and innovation, which benefits employees for their efforts.