"I can't deny that some customers and prospects think it's the key to our future. But it's not. We're certainly supportive of the Dept. of Justice and the 20 states that have brought this action"

In this quote, Jim Barksdale is acknowledging that there are some customers and potential customers who believe that a particular action or decision is crucial for the future success of their business. Nevertheless, he clarifies that this is not always the case. He goes on to state that their business remains in support of the Department of Justice and the 20 states that have actually taken legal action, suggesting that they are lined up with the government's stance on the matter. This quote suggests that while the business values the viewpoints of their customers and prospects, they eventually prioritize their alignment with the federal government and the legal actions being taken.