"I think they got caught up in how much money they could get from each of the city governments as far as tax rebates. But that stuff works when you make money. It's a little bit phantom money"
About this Quote
The intent is managerial clarity disguised as plain talk. By saying “I think they got caught up,” he casts the decision-makers as people intoxicated by the chase rather than grounded in operating reality. It’s a subtle rebuke of civic boosterism and corporate site-selection theater, where cities compete in a bidding war to “win” jobs by giving away future revenue. Neeleman doesn’t deny incentives can matter; he narrows the claim to a conditional: “that stuff works when you make money.” The subtext is that rebates are often treated as revenue itself - a replacement for demand, efficiency, or a sustainable business model - when they only amplify success that already exists.
Contextually, it reads like an operator criticizing a strategy that prioritizes dealmaking over fundamentals. In airline-world (where margins are thin and costs are brutal), “phantom money” is a warning against governance-by-perks: chasing rebates instead of building routes, pricing intelligently, and executing reliably. He’s also signaling credibility. Founders and CEOs gain authority when they sound allergic to gimmicks; it tells investors and the public that he’s interested in real profits, not subsidized headlines.
Quote Details
| Topic | Business |
|---|---|
| Source | Help us find the source |
| Cite | Cite this Quote |
Citation Formats
APA Style (7th ed.)
Neeleman, David. (2026, January 17). I think they got caught up in how much money they could get from each of the city governments as far as tax rebates. But that stuff works when you make money. It's a little bit phantom money. FixQuotes. https://fixquotes.com/quotes/i-think-they-got-caught-up-in-how-much-money-they-41021/
Chicago Style
Neeleman, David. "I think they got caught up in how much money they could get from each of the city governments as far as tax rebates. But that stuff works when you make money. It's a little bit phantom money." FixQuotes. January 17, 2026. https://fixquotes.com/quotes/i-think-they-got-caught-up-in-how-much-money-they-41021/.
MLA Style (9th ed.)
"I think they got caught up in how much money they could get from each of the city governments as far as tax rebates. But that stuff works when you make money. It's a little bit phantom money." FixQuotes, 17 Jan. 2026, https://fixquotes.com/quotes/i-think-they-got-caught-up-in-how-much-money-they-41021/. Accessed 4 Feb. 2026.



