"Keep the problems of clients and prospects confidential. Divulge information only with their consent"

This quote by Arthur C. Nielsen is stressing the significance of maintaining confidentiality when dealing with customers and prospects. It is essential to appreciate the personal privacy of clients and prospects and not to divulge any info without their consent. This indicates that any details that is shared with clients and prospects should be kept personal and not shared with anyone else without their approval. This is specifically important when handling sensitive info such as financial or individual details. By respecting the personal privacy of clients and prospects, it shows that you value their trust and are committed to safeguarding their details. It also helps to develop a strong relationship in between the client and business. By following this guidance, businesses can make sure that their clients and potential customers feel safe and respected.