"Men of routine or men who can do what they are told are not hard to find; but men who can think and plan and tell the routine men what to do are very rare"

This quote by William Graham Sumner talks to the value of having people who can believe seriously and strategy tactically. He suggests that it is easy to find individuals who can simply follow directions and do what they are informed, but it is a lot more hard to find people who can think on their own and develop imaginative services. Sumner indicates that these people are important to any organization, as they can supply the assistance and direction needed to move the company forward. He highlights that these individuals are unusual, which companies need to aim to discover and support them. This quote works as a pointer that it is necessary to acknowledge and reward those who can believe outside package and develop innovative services.