"Recently, I was asked if I was going to fire an employee who made a mistake that cost the company $600,000. No, I replied, I just spent $600,000 training him. Why would I want somebody to hire his experience?"
- Thomas John Watson, Sr.
About this Quote
The quote recommends that shooting an employee who made a costly mistake is not always the best solution. Instead, it may be more useful to invest in that staff member's training as well as picking up from the blunder in order to prevent it from taking place again in the future. The focus gets on valuing experience and also investing in workers rather than merely penalizing them for their mistakes.