"So I think we have an obligation with our size to make sure that we are open to what people have to say to us because the people who criticize us, they're not all mean-spirited"

Lee Scott's quote highlights the value of humility and objectivity, particularly for large organizations or entities in positions of power. His words show an understanding that as an entity grows in size and impact, it ends up being significantly vital to engage with external feedback and criticism constructively. The phrase, "So I think we have a commitment with our size", suggests a moral or ethical duty accompanying the expansion of influence or reach, hinting at a stewardship function in which power is paired with responsibility.

Scott highlights the significance of remaining receptive to different viewpoints, specifying the requirement "to make sure that we are open to what people have to state to us". This suggests a proactive position towards listening, wherein discussion and engagement are valued over dismissiveness. By acknowledging that "the people who slam us, they're not all mean-spirited", Scott challenges the typical defensive posture frequently taken toward criticism, promoting instead for the recognition that not all criticism is rooted in negativity or ill will. Rather, reviews can use valuable insights, coming from a place of issue, proficiency, or constructiveness.

The quote implies an encouragement for leaders and organizations to separate between disparagement that is damaging and criticism that is constructive. Such a method supports a culture of continuous enhancement and reflection, where feedback is utilized as a tool for growth instead of met with resistance. This viewpoint cultivates transparency and trust, both within the company and with its external stakeholders, ultimately causing more sustainable practices and decision-making processes.

In essence, Scott's words prompt leaders to embrace criticism as a chance for discovering and development, cultivating an environment where open dialogue and varied viewpoints contribute to notified decision-making and durable, versatile companies.