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Famous quote by Tony Hsieh

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We asked ourselves what we wanted this company to stand for. We didnt want to just sell shoes. I wasnt even into shoes -
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"We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service"

- Tony Hsieh

About this Quote

This quote by Tony Hsieh speaks to the value of having a function and mission for a business. It reveals that it is not enough to merely sell an item, but that there needs to be a deeper significance behind it. Hsieh highlights that he was not even passionate about shoes, however he was passionate about customer care. This talks to the concept that customer support need to be a concern for any company, no matter the service or product they are offering. It likewise reveals that having a purpose and mission for a business is necessary for success. By having a clear function and objective, a company can ensure that their clients are satisfied and that their workers are inspired to do their best work.
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About the Author

USA Flag This quote is written / told by Tony Hsieh. He/she was a famous Businessman from USA. The author also have 6 other quotes.

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