"We tend to think of the mind of an organization residing in the CEO and the organization's top managers, perhaps with the help of outside consultants that they call in. But that is not really how an organization thinks"
About this Quote
Kelly’s subtext is systems thinking, filtered through his long-running fascination with networks, emergence, and distributed intelligence. Organizations “think” the way ant colonies “decide” or the internet “routes”: through protocols, incentives, shared tools, tacit norms, and local decisions that aggregate into outcomes no one fully authored. The CEO is less the mind than a high-leverage node, influential but not sovereign. Consultants, in this framing, don’t inject intelligence so much as tweak the system’s rules or feedback loops (often with mixed results).
Context matters: as an editor shaped by late-20th-century tech culture, Kelly is pushing back on the heroic-leader narrative that business media loves because it’s legible and saleable. Distributed cognition is messier, harder to credit, and harder to control. That’s the point. If you want a smarter organization, you don’t just hire a “smart” person at the top; you redesign the conditions under which everyone else can think together.
Quote Details
| Topic | Management |
|---|---|
| Source | Help us find the source |
| Cite |
Citation Formats
APA Style (7th ed.)
Kelly, Kevin. (2026, January 15). We tend to think of the mind of an organization residing in the CEO and the organization's top managers, perhaps with the help of outside consultants that they call in. But that is not really how an organization thinks. FixQuotes. https://fixquotes.com/quotes/we-tend-to-think-of-the-mind-of-an-organization-156513/
Chicago Style
Kelly, Kevin. "We tend to think of the mind of an organization residing in the CEO and the organization's top managers, perhaps with the help of outside consultants that they call in. But that is not really how an organization thinks." FixQuotes. January 15, 2026. https://fixquotes.com/quotes/we-tend-to-think-of-the-mind-of-an-organization-156513/.
MLA Style (9th ed.)
"We tend to think of the mind of an organization residing in the CEO and the organization's top managers, perhaps with the help of outside consultants that they call in. But that is not really how an organization thinks." FixQuotes, 15 Jan. 2026, https://fixquotes.com/quotes/we-tend-to-think-of-the-mind-of-an-organization-156513/. Accessed 12 Feb. 2026.






