"What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it"
"One has children in the expectation of dying before them. In fact, you want to make damn sure you die before them, just as you plant a tree or build a house knowing, hoping that it will outlive you. That's how the human species has done as well as it has"
"Well, I think any time you delve into this sort of religion, politics, as you well know, you're going to, you know, touch a few nerves. I wasn't - now - and this is the honest truth"
