"We won the war, but we are losing the occupation and reconstruction of Iraq. It is past time for a new approach, one that relies on accountability, responsibility, and phasing down the scope of our military commitment"
"Developments in information technology and globalised media mean that the most powerful military in the history of the world can lose a war, not on the battlefield of dust and blood, but on the battlefield of world opinion"
"We cannot continue to rely only on our military in order to achieve the national security objectives that we've set. We've got to have a civilian national security force that's just as powerful, just as strong, just as well-funded"
"I believe that successfully addressing our national security needs while protecting our basic freedoms and civil liberties requires continual Congressional oversight, and I will continue to work to assert the role of this body in carrying out this grave responsibility"
"Our DNA is as a consumer company - for that individual customer who's voting thumbs up or thumbs down. That's who we think about. And we think that our job is to take responsibility for the complete user experience. And if it's not up to par, it's our fault, plain and simply"