"Well, user feedback was excellent. Even when the software didn't work at all, there were few people who were avid users, and there were people who were just sending excellent feedback and excellent ideas"

This quote by Shawn Fanning speaks with the power of user feedback. Regardless of the software not working, there were still people who were devoted users and providing excellent feedback and concepts. This speaks with the value of user feedback in the advancement of software application. It is clear that the users were passionate about the product and wanted to see it succeed. This quote likewise talks to the power of user feedback in the development procedure. It is clear that the users had a lot of concepts and feedback that might have been utilized to improve the software application. This quote reveals that user feedback is an indispensable resource in the advancement procedure and should be taken seriously. It is clear that the users had a lot of concepts and feedback that could have been utilized to improve the software, and this quote talks to the importance of listening to user feedback.