"The Google algorithm was a significant development. I've had thank-you emails from people whose lives have been saved by information on a medical website or who have found the love of their life on a dating website"
"The challenge is to manage the Web in an open way-not too much bureaucracy, not subject to political or commercial pressures. The U.S. should demonstrate that it is prepared to share control with the world"
"IT professionals have a responsibility to understand the use of standards and the importance of making Web applications that work with any kind of device"
"Intellectual property is an important legal and cultural issue. Society as a whole has complex issues to face here: private ownership vs. open source, and so on"
"In '93 to '94, every browser had its own flavor of HTML. So it was very difficult to know what you could put in a Web page and reliably have most of your readership see it"
"Customers need to be given control of their own data-not being tied into a certain manufacturer so that when there are problems they are always obliged to go back to them"
"Anyone who has lost track of time when using a computer knows the propensity to dream, the urge to make dreams come true and the tendency to miss lunch"
