"But, on balance, we seized the marketplace. We've got a great infrastructure. And yes it's struggling in some areas because of some external factors and some internal factors"

In this quote, Jim Cantalupo is talking about the success of his company in the market. He acknowledges that there have been obstacles and battles, both from external aspects such as competitors and economic conditions, and internal factors such as business operations. Nevertheless, he thinks that total, his company has been able to dominate the market due to their strong infrastructure. This could refer to their effective systems and processes, as well as their experienced labor force. Regardless of the problems they have faced, Cantalupo is positive in their ability to continue thriving in the marketplace. This quote highlights the importance of having a solid structure and having the ability to adapt to both external and internal consider order to prosper in business.