"It works both ways: there are victims of tragedy who come to me who have experienced grief of such magnitude that they cannot reconcile. Likewise, I cannot change the mentality of those who committed the crimes or the fools who followed them"
"Addiction should never be treated as a crime. It has to be treated as a health problem. We do not send alcoholics to jail in this country. Over 500,000 people are in our jails who are nonviolent drug users"