"All business proceeds on beliefs, or judgments of probabilities, and not on certainties"
- William Redington Hewlett
About this Quote
In this quote, William Redington Hewlett is highlighting the basic nature of organization. He mentions that all business operations are based upon beliefs and judgments of likelihoods, rather than certainties. This implies that in the world of service, decisions are made based on what is thought to be the most likely result, instead of what is guaranteed to happen. This is due to the fact that the business world is constantly altering and unpredictable, making it difficult to have complete certainty in any decision. Therefore, it is essential for services to have a strong understanding of possibilities and make informed judgments in order to be successful.
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